Returns & Exchanges
We want you to love your indoor garden, which is why we offer a 30-day return policy for a full refund if you are not completely satisfied with your purchase. Items must be returned in their original packaging and in like-new condition to qualify for a reimbursement.
Initiate Your Request
Contact our support team via our website or email with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack your smart garden and accessories in their original box to prevent damage during transit, ensuring all components are included.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our warehouse inspects the returned garden, we will process your refund back to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing